CSR

Giving back has always been a priority at Humana, and we are proud of our associates’ commitment to making a difference through volunteerism and charitable donations. November is Corporate Social Responsibility (CSR) Month, which is a perfect time to highlight the efforts of our dedicated associates whose passion to help is creating positive change for their communities and for themselves.

Each year, Humana and the Humana Foundation  give generously to national charitable organizations like Big Brothers Big Sisters, KaBOOM!, and the Arbor Day Foundation as well as many local and regional charities in the communities we serve around the country. Humana associates are also generous with their annual donations of time and money to nonprofits and for disaster relief.

The Humana Foundation has developed a number of internal programs that make it easier for Humana associates to volunteer in their communities. One of those is the Humana Volunteer Network. Linda Miller, an associate who works in Pittsburgh, Pennsylvania, took advantage of the program this way:

“I entered my ZIP code, and the Humana Volunteer Network provided a list of organizations searching for volunteers in my area. Because of my interest in animals, I contacted Operation Spay and Neuter and they responded with several ideas on how I might contribute in ways that matched my schedule and talents. I’ve been working with them since September of 2010, and it really supports my sense of community and my overall well-being.”

Humana associates who log their volunteer hours on the Humana Volunteer Network are also eligible for the Dollars 4 Doers volunteer recognition award, which provides  the opportunity to designate a $4,000 Humana Foundation grant to a nonprofit where the winning associates volunteer. Two associates are selected each quarter.

So far this year, more than 4,500 Humana associates have logged more than 145,000 volunteer hours on the Humana Volunteer Network website. One of those is Carrie Schuldt, who is based in Tampa, Florida, and directed the Dollars 4 Doers grant she received to the Humane Society of Tampa Bay.

“I am proud to work for a company that provides us with the opportunity to support the organizations we are passionate about and that make the communities where we live and work better places to be,” Schuldt said.

In addition, Humana recently sent five Green Bay, Wisconsin, associates on a special four-week assignment to lend their business skills full-time to the nonprofit Volunteer Center of Brown County. The Humana Volunteer Fellowship is a skills-based volunteer program operated by the Humana Foundation. Christine Danielson, Executive Director of the Volunteer Center, said, “The Humana Fellows enhanced a project that will create transformational change in this community. I am so glad I had the honor of working with such a dedicated team!”

For more information on Humana’s CSR efforts, please see the Corporate Social Responsibility page at www.humana.com.

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Humana has been recognized on the Dow Jones Sustainability World Index and the Dow Jones Sustainability North America Index for the seventh consecutive year.

Humana was one of only two health-benefits companies selected to the prestigious Dow Jones Sustainability North America Index this year, reflecting the company’s strong environmental, social and economic performance.

“We are honored to be recognized once again as a leader by the Dow Jones Sustainability Indices,” said Chuck Lambert, Humana’s Vice President of Associate & Business Services. “Our commitment to a healthy planet, healthy people and healthy performance is aligned with our dream to help our associates, members, and communities we serve achieve lifelong well-being.”

The Dow Jones Sustainability Indices identify companies as leaders in sustainability according to objective benchmarks linked to environmental, social and economic performance. Companies must meet rigorous criteria including corporate governance, transparency, environmental and social policies and management, and corporate citizenship and philanthropy. Humana’s internal- and external-facing environmental sustainability efforts coupled with community wellness programs, such as its playground-building partnership with KaBOOM!, are examples of such leadership.

In addition to DJSI, Humana is included in the FTSE4Good Index Series and ranked in the top 100 of the Newsweek Green Rankings.
Humana, the first health insurer to publish a Global Reporting Initiative corporate social responsibility (CSR) report, strives toward best-in-class business practices. Other CSR accolades include being named in the top 10 of Military Times EDGE magazine’s “Best Employers for Vets 2013” and as a finalist in the GBCHealth Awards community investment category for our Team Up 4 Health community wellness program.

To learn more about Humana’s CSR and sustainability initiatives, please visit http://www.humana/csr.

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The Humana Foundation is dedicated to promoting healthy lives and healthy communities and encourages Humana associates to engage in this mission through community outreach. One unique opportunity it has created is the Humana Volunteer Fellowship which gives five associates a unique assignment: Leave your regular jobs for one month and devote yourself full-time to helping a local nonprofit.

This summer, the Humana Volunteer Fellowship, which piloted in Louisville in 2011, went to Green Bay. Five associates were selected to take part in the Fellowship, which is offered in one market each year.

“Humana associates have a tremendous wealth of ability, expertise and generosity,” said Humana Foundation Executive Director Virginia Kelly Judd. “The Humana Volunteer Fellowship offers them the opportunity to give back to the community in a way that puts their professional skills to use for a worthy cause and provides an opportunity to develop those skills even further.”

The five Fellows chosen for 2013 work in different areas of Humana’s Green Bay operations and hadn’t collaborated with one another until they gathered in July to begin the Fellowship at the Volunteer Center of Brown County.

“The team focused on programs helping isolated older adults and people with disabilities, expanding services to help them stay in their own homes and reducing isolation,” said Christine Danielson, the Center’s Executive Director. “They helped develop a project that will create transformational change.”

The Volunteer Center of Brown County had applied to serve as the host agency for the Humana Fellows and asked them to create materials that would help recruit, train and manage the volunteers who work with elderly and disabled residents in the Green Bay area. Jason Linskens works in marketing for Humana and helped craft the written materials and messaging for the Volunteer Center. He also said that as part of the Fellowship, he rode along on Meals on Wheels deliveries.

“We visited the houses of some people who were over 100,” said Linskens. “We met some people who said the Meals on Wheels driver would be the only person they’d see that day. I developed a real appreciation for what many seniors experience.”

Drina DuCharme works as a Clinical Advisor for Humana and is a social worker by training. She had extensive familiarity with the living conditions of people who sometimes struggle with basic home care and upkeep and brought that voice to the table as the Fellows worked on what became their primary focus: the creation of a training manual for the Center’s Neighborhood Volunteer Connection program.

“I tried to offer input on what the clients would really need and what qualities to look for in volunteers, but I’d never worked on creating a manual and was impressed by how it came together,” said DuCharme. “We feel like someone could walk in today, pick up that book and run the program.”

All told, the Humana Fellows created the Neighborhood Volunteer Connection manual, developed marketing materials, a database for registering volunteers and prospective clients, as well as evaluation tools. Their work will enable the Neighborhood Volunteer Connection, previously an occasional program, to go year-round.

“I feel privileged that I had the chance to work with the Humana Fellows and am amazed by what they were able to do in only four weeks,” said Danielson.

“It was a big task for a great cause,” said Linskens, “and that’s what made it so satisfying to accomplish.”

 

 

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Humana’s continuing partnership with the Arbor Day Foundation is bringing life back to our forests and helping to restore landscapes and habitat, protect water resources, and make our planet greener and healthier for generations to come.

Nearly 290,000 trees have been planted since Humana’s partnership with the Arbor Day Foundation began in 2009.

In 2013 alone:

• 40,000 longleaf pine and bottomland hardwood trees were planted – 30,000 were planted in Manchester State Forest (SC) and 10,000 were planted in the John Tully Wildlife Management Area (TN)
•Several ecosystems rich with wildlife were rehabilitated

This partnership is part of Humana’s commitment to improving the health and well-being of our members, our associates, the communities we serve, and our planet.

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How we define corporate social responsibility

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people doing yoga in chairs
Humana members enjoy a yoga class at a Humana Guidance Center in Burbank, Illinois.

Humana has released its 2010-2011 corporate social responsibility (CSR) report. It is the first such publication among major U.S. health insurers to use Global Reporting Initiative (GRI) guidelines, the world’s most recognized standards for environmental, social and governance reporting.

The report focuses on Humana’s CSR platform – Healthy People, Healthy Planet, Healthy Performance – and introduces the company’s energy-saving targets for 2012. The report also illuminates a range of specific ways Humana is helping people achieve lifelong well-being, including an innovative well-being pilot program in Kentucky and Humana’s partnership with Walmart to make prescription drugs more affordable for Medicare beneficiaries.

“This report marks an important milestone in our CSR journey,” said Humana Chairman and CEO Mike McCallister. “Through this report, we share our efforts and aspirations to further integrate CSR into our business strategy and operations across the U.S.”

The “Well-Being Starts with Us: 2010 & 2011 CSR Report” highlights that Humana:

  • Pledges to reduce building energy consumption, greenhouse gas emissions and annual energy expenses by 10 percent each, over the course of 2012 (from a 2009 baseline)
  • Obtained ENERGY STAR® certification for its Louisville headquarters building, the Humana Building
  • Intends to hire 1,000 military veterans and/or their spouses for roles across the company
  • Has created four Network Resource Groups for African-American; Hispanic; caregivers; and gay, lesbian, bisexual and transgender associates
  • Vastly improved its standing in the 2011 Newsweek Green Index, ranking No. 72 in 2011 – up from No. 317 in 2010
  • Doubled its score on the Human Rights Campaign’s 2012 Corporate Equality Index, to 90 of 100 from a score of 45 in 2010

View the full 2010 & 2011 CSR report.

View a condensed version of the report.

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