healthy living

As Humana makes progress toward its Bold Goal – to make the communities it serves 20 percent healthier by 2020 by making it easy for people to achieve their best health – the community of San Antonio has led the way.

The city, Humana’s first and most mature Bold Goal community, has experienced a 9 percent increase in the number of Healthy Days, surpassing the trajectory goal for 2017.

Dr. Sandra Delgado, Vice President and Chief Medical Officer – TRICARE, and Pattie Dale Tye, Vice President and Leader of Humana’s Bold Goal under the Office of the Chief Medical Officer, have been chronicling San Antonio’s success in The Wharton Healthcare Quarterly.

Read their latest update here.

“The results in our 2017 progress report reflect wide-ranging collaboration in San Antonio between the San Antonio Health Advisory Board (HAB), which is made up of physicians, business leaders, non-profit organizations, government officials and public health organizations, and a Board of Directors, made up of Humana senior leadership,” the two leaders wrote. “Such a wide range of partners is key, because health isn’t just about seeing a doctor once or twice a year. There are numerous environmental, social, psychological, and economic issues that impact a person’s health and are often the root cause of illness. Health can’t just be about reacting to disease; we have to be proactive in preventing disease and promoting well-being.”

This is their third in a series of articles. You can read the first here and the second here.

 

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The distinctive tune of the harmonica emits from the Humana community location on Western Avenue in Knoxville, Tennessee. It is followed by laughter. Both sounds are sweet to Talinda T. who attended the Harmonicas for Health class with her 81-year-old mom, Lovetta.

“Prior to this class, I would say that I was a very negative, critical person, and primarily because I didn’t accept where (my mom) was at this stage in her life,” Talinda shares in a video about Harmonicas for Health participants. “But to see her blossom, to see her having difficulties with breathing, able to play that harmonica, whether it was just a tune here or a tune there. It has changed me for the better so that I can better help her.”

As the video explains in more detail, Harmonicas for Health teaches two breathing techniques recommended by the COPD Foundation. COPD, or chronic obstructive pulmonary disease, is the third leading cause of death in the United States. More than 12 million people have been diagnosed with COPD, and the American Lung Association estimates more than 24 million adults have impaired lung function.

Earl S. has asthma. He took the no-cost Harmonicas for Health class to help him with his breathing, but also to be part of a community. “What I read is that … one key to longevity is to be part of a community, where people know your name, and if you don’t show up, they’ll ask about you. People in those kind of communities tend to live better and longer. That’s something I’m really interested in.”

Glenn Meyers, MD and medical director in Tennessee, concurs. “With Harmonicas for Health, (Humana) members who have emphysema can exercise, can lose weight, can feel better, get those endorphins up, feel healthier, and get back out into the community.”

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Gerald Dias joined Humana in November 2016 as a business consultant. Eight months later, he contributed 3.3 million steps to Humana associates’ total 16.6 billion steps during the company’s annual 100 Day Dash step competition. Gerald — shown above after a Color Run 5k — achieved the most steps out of all Dash participants, and boosted the total step count to be the largest since the Dash began in 2012.

Gerald, who is based in Milwaukee, Wis., was one of nearly 7,000 new Dashers this year. Participation and engagement has grown every year since the first Dash, further energizing Humana’s culture of well-being.

“Humana’s wellness culture has been a HUGE motivator in my life,” Gerald said. “I enjoy sharing my excitement for Humana, our culture and the amazing life we cultivate for our associates. It becomes contagious and it motivates others.”

The 2017 100 Day Dash wrapped up on July 10, with Dashers logging 8.3 million miles of steps – enough to circle Earth over 330 times. There were more than 23,000 total Dashers in 2017.

Nearly 6,000 associates reached personal bests. Co-workers like Gerald helped push them along.

“I sent congratulatory emails as teammates hit different achievements. To keep folks moving, I hosted several virtual 5K community challenges (on the Go365 platform). We did a High 5 5K on High 5 Day. We did a Cinco De Mayo 5K. We did a Red Nose Day 5K. And we did a National Selfie Day 5K. It was all tons of fun!”

Humana has found that when associates engage in the Dash, it brings support, comradery – and some healthy competition.

The Dash also partnered with the Humana Foundation for a third year. Because Humana associates exceeding last year’s step count, the Foundation is giving $16,000 to Feeding America, a network of food banks fighting against hunger in communities nationwide. Several other charitable organizations received smaller donations in honor of the Dashers who improved their step counts since 2016. Each individual personally selected which charitable cause would receive a donation on their behalf.

It seems certain that all of next year’s Dashers will be chasing Gerald.

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Helping others lead happier, healthier lives is something our company does each and every day. So it should come as no surprise that we’re gaining recognition in the communities we serve.

In the past few months, Humana was named the Healthiest Employer at local events in Louisville, South Florida, Phoenix, Charlotte, and Atlanta. The honor was bestowed on a small number of organizations committed to creating a healthy workplace for employees—and Humana ranked highest in the largest employer category at each event.

Key considerations for the award included culture and leadership commitment, associate and dependent access to programs, planning and communications, and program offerings like health assessments, biometric screenings, rewards and incentives, coaching, and more.

This is the first year Humana has received this award in the Phoenix, Charlotte, and Atlanta. Humana previously won the top award in 2016 in Louisville and South Florida.

Humana was also recently named a Platinum award winner of the Worksite Wellness Award by the Worksite Wellness Council of Louisville. This is the fifth consecutive year the company received this highest distinction – in addition to receiving the prestigious Fleur De Lis Award for extra-large companies in 2016. Humana was also named a Platinum Award winner by the Healthy Arizona Worksite Program, one of the first companies to achieve the new level introduced this year.

These awards serve as further evidence of the progress we’re making as an associate population.

“We’re a community that’s fiercely committed not only to the health of those we serve, but also to that of the teammates we work alongside each day,” said Tim State, Vice President of Associate Well-being. “Our well-being benefits, programs and experiences ways we bring that promise to life every day.”

Zoilabella Calo, Consumer Engagement Consultant, and Jeri Cunningham, Manager of Engagement, for Arizona’s Employer Group team accept the Healthiest Employers Award in Phoenix on behalf of Humana.
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Humana President and CEO Bruce Broussard has joined with more than 150 CEOs from some of the world’s leading companies and signed on to the CEO Action for Diversity & Inclusion™, the largest CEO-driven business commitment to advance diversity and inclusion in the workplace.

By joining, CEOs are pledging to take action to cultivate a workplace where diverse perspectives and experiences are welcomed and respected, where employees feel encouraged to discuss diversity and inclusion, and where best practices can be shared, the coalition said in a news release.

Bruce will bring valuable perspective to the group, given Humana’s longstanding history of leadership in diversity and inclusion. Humana has received a perfect score of 100 in the Human Rights Campaign Foundation’s Corporate Equality Index for the past five years, and the company was named a 2017 DiversityInc Noteworthy Company. Earlier this year, Humana ranked No. 40 on CR Magazine’s list of the 100 Best Corporate Citizens, moving up 25 spots from last year.

One of Humana’s core values is Cultivate Uniqueness, which encourages associates to find ways to connect with one another and consumers. By respecting one another, listening with an open mind, and seeking different perspectives, richer solutions emerge. Humana’s Bold Goal is a good example, with the company’s diverse associate base helping make the communities we serve 20 percent healthier by 2020.

“Humana serves millions of members, and each of them is unique,” Bruce said. “By reflecting that diversity in our associate population, we can meet our members where they are on their health journeys and better understand their needs. Our associates’ vast variety of backgrounds, perspectives and beliefs makes us a stronger, more nimble and more empathetic company. I’m looking forward to working with other CEOs in the group as we share and learn from one another.”

Each signatory has committed to taking the following steps to increase diversity and foster inclusion within their respective organizations and the larger business community:

1. Continue to cultivate workplaces that support open dialogue on complex, and sometimes difficult, conversations about diversity and inclusion: Companies will create and maintain environments, platforms, and forums where their employees feel comfortable reaching out to their colleagues to gain greater awareness of each other’s experiences and perspectives.

2. Implement and expand unconscious bias education: Companies commit to rolling out and/or expanding unconscious bias education within their companies in the form that best fits their specific culture and business. By helping employees recognize and minimize any potential blind spots, companies can better facilitate more open and honest conversations.

3. Share best practices: Companies commit to working together to evolve existing diversity strategies by sharing successes and challenges with one another.

The CEO Action for Diversity & Inclusion™ recognizes that companies are at different points in their journey to diversity and that companies – like Humana — that are already implementing some or all of the actions can use this as an opportunity to drive greater engagement within their own programs, contribute best practices, and mentor others.

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