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Humana has again been named one of America’s most JUST companies, ranking No. 1 in the Health Care Providers industry on JUST Capital and Forbes magazine’s JUST 100 List.

The JUST 100 measures publicly traded U.S. companies against the American public’s definition of just corporate behavior, and then ranks the companies based on the results. The list shares information on issues Americans care most about – worker compensation and well-being, customer treatment, product impacts, environmental impact, strong communities, job generation, ethical sourcing and supply chains, transparency and more.

“Our responsibility is to leave the communities we serve and the planet in a better place,” said Bruce Broussard, Humana President and Chief Executive Officer. “We’re fortunate that the decisions we made in the past have allowed Humana to have a great brand, recruit a great group of individuals, have customers join us, and to have a great value proposition for society and the people we serve.”

Humana’s CEO was invited to participate in a panel discussion about what makes a JUST company at an event in New York when Just Capital and Forbes unveiled this year’s Just 100 rankings.

Humana ranked No. 1 out of 18 companies within the Health Care Providers industry, which includes health insurers, hospitals, clinics, dentists, opticians, nursing homes, rehabilitation and retirement centers. Within the Health Care Providers industry, Humana ranks first in issues related to workers and communities, thanks to programs such as Volunteer Time Off (VTO), charitable giving matching, paid paternity leave, the Humana Communities Benefit program, as well as detailed reporting on inclusion and diversity efforts.

The 2017 JUST 100 List will appear in the Dec. 23, 2017, print issue of Forbes.

To learn more about Humana’s corporate citizenship efforts, read Humana’s 2017 Corporate Social Responsibility Progress Report.

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Humana has launched a series of efforts to assist its members, employees and communities in southern California impacted by the Creek, Lilac, Rye and Thomas wildfires.

With these wildfires possibly in your vicinity, your safety and well-being remain a top priority for Humana. We have taken these steps to assist our members:

  • Waiving all requirements for primary care physician (PCP) referrals and prior authorizations for members that identify themselves as being impacted by the fires in counties declared disaster areas.
  • Providing members with the same cost-sharing they would receive from an in-network facility.
  • For members with a pharmacy benefit, suspending restrictions on refills to allow for travel difficulties and evacuations.
  • Opening up our toll-free crisis intervention hotline and counseling services beyond employees and members to include any individual who may need assistance in those communities impacted by the fires. Humana counselors and work/life specialists are available 24 hours a day, seven days a week at 1-866-440-6556 to provide free, confidential assistance to anyone needing help and support in coping with the disaster and its aftermath. Assistance is available in both English and Spanish.

For your safety, please keep the following in mind:

  • Tune in to local television and radio stations. You’ll get the latest weather updates and emergency instructions.
  • Know where to go. If you are ordered to evacuate, know the route to take and have a plan of where you’ll go. Check-in with your friends and family.
  • Keep your car fueled, in good condition and stocked with emergency supplies and a change of clothes.Humana members with questions about services available to them should call the toll-free phone number on the back of their Humana ID card.
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Humana has dedicated itself to making business decisions that improve the health and well-being of members, employees, the communities it serves, and the planet. For employees, there’s a tour that has stopped in Humana work locations around the country. The Corporate Social Responsibility (CSR) Roadshow shows employees how they can incorporate social responsibility into their everyday jobs and support Humana’s Healthy People, Healthy Planet and Healthy Performance CSR efforts.

CSR has a positive impact on the community as well as the business. “Having a purpose” helps companies achieve approximately 10 percent more growth than companies that don’t.

Humana’s employees contribute to its CSR efforts in a multitude of ways. Small daily decisions such as taking a walk break or turning off computer monitors when leaving the office can have a big impact.

During the tour to Cincinnati, Ohio; Green Bay, Wisconsin; New Orleans, Louisiana; Phoenix, Arizona; San Antonio, Texas; and Tampa Bay and Miami, Florida, employees were also able to do something good for their health and the health of the local community – pushups*. By learning more about Humana’s Healthy People efforts and completing a few easy exercises, employees funded $17,500 in local food bank donations. Each exercise earned $1 (up to a $2,500) to fight local food insecurity in Humana communities.

The competition among locations has been healthy, too:

  • Cincinnati employees completed 2,522 exercises funding a $2,500 donation the Shared Harvest Food Bank.
  • Miami employees completed 2,540 exercises funding a $2,500 donation to Feeding South Florida.
  • Employees in Green Bay completed 2,618 exercises funding a $2,500 donation to Feeding America Eastern Wisconsin.
  • Tampa employees completed 2,640 exercises to fund a $2,500 donation to Feeding Tampa Bay
  • New Orleans employees completed 4,135 pushups, which funded a $2,500 donation to Second Harvest Food Bank.
  • In Phoenix, employees did 7,059 pushups over two days, funding a $2,500 donation to St. Vincent de Paul Food Bank.
  • In San Antonio, employees completed a staggering 10,950 exercises, funding a $2,500 donation to San Antonio Food Bank.

The CSR tour will wrap-up in Louisville on December 13 and 14. Local employees will be exercising to fund a donation to  Dare to Care Food Bank.

Learn more about Humana’s corporate social responsibility efforts.

*Traditional pushups, modified pushups, exercise band reps, and squats – whatever got employees moving counted.

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Food insecurity – a situation in which households lack access to enough nutritious food for a healthy, active life – has a significant impact on the health of many Americans.Across the nation, one in eight households (12.3 percent) is food insecure.

As part of its Bold Goal population health strategy, Humana is focused on addressing social determinants of health such as food insecurity and loneliness/social isolation. That’s why they partnered with Feeding America, the largest domestic hunger-relief charity in the United States, to develop a toolkit to help health care professionals diagnose and address food insecurity in their patients.

“Our research shows that food insecurity is strongly tied to poor health outcomes, so it is vital that physician practices begin to address food insecurity in their patient populations in order to help patients best manage their health,” said Kim Prendergast, RD, MPP, Feeding America. “This toolkit provides important information about food insecurity and contains a road map for how clinicians can implement screening and referral practices into their own workflow. By working with community partners that are willing to assist patients toward better health, health care providers are better able to care for patients each time they come in for a visit.”

The toolkit is designed to:

  • Define food insecurity and its impact on health
  • Provide information on how to screen for food insecurity and have the associated dialogue with patients
  • Provide information on programs available to patients
  • Explain how to work with the local food bank and other community organizations, and how to provide a referral to patients
  • Show how to measure the success of food insecurity interventions

The combination of an unhealthy diet and food insecurity can lead to impaired growth in children, more chronic diseases for adults, higher healthcare costs and missed work days, leading to lower incomes. The toolkit notes that food insecurity is linked specifically to these health problems in adults:

  • Higher levels of chronic disease, such as diabetes, hypertension, coronary heart disease (CHD), hepatitis, stroke, cancer, asthma, arthritis, chronic obstructive pulmonary disease (COPD) and chronic kidney disease (CKD)
  • Medication non-adherence
  • Poor diabetes self-management
  • Higher probability of mental health issues, such as depression
  • Higher rates of iron-deficient anemia• More hospitalizations and longer in-patient stays

As the trusted source of referrals to support good health, physicians and clinicians can help alleviate food insecurity and ensure holistic care.

With simple, validated screening questions, physicians and clinicians can add food insecurity to the clinical dialogue and refer those who need help to community resources. Known collectively as the Hunger Vital Sign™, these two questions enable clinicians to quickly assess the food needs of a patient and their household:

  • “Within the past 12 months we worried whether our food would run out before we got money to buy more.” Was that often true, sometimes true, or never true for you/your household?
  •  “Within the past 12 months the food we bought just didn’t last and we didn’t have money to get more.” Was that often, sometimes, or never true for you/your household?

A response of “sometimes true” or “often true” to either or both questions should trigger a referral for food security support.

In addition, health professionals can use the responses to identify and address clinical problems rooted in food insecurity, such as spikes in blood sugar and blood pressure, depression and poor medication adherence.

For more information on Humana’s Bold Goal, click here.

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Great healthcare is personal. Because each person’s health is unique, each member needs something different from their care. Sometimes that’s as simple as having an easy process in place to keep different treatments organized and coordinated. Sometimes that means having a caring person to talk through options during a difficult time. But every time, great healthcare means helping people live more healthy days, providing high quality care, and keeping costs down—so members can focus on living their best lives.

Humana works with this single goal in mind: helping our members get, and stay, healthy.

That’s why we’ve set a bold goal: to improve the health of the communities we serve 20 percent by 2020. And we’re making steady progress with an early focus on communities like San Antonio, Texas, and Tampa Bay, Florida … places where Humana has large member populations.

Here are just some of the ways we’re getting there.

Our efforts to save you money

At Humana, we want to keep costs down so our members can focus on living healthy lives. We work hard to make sure we’re succeeding. Here’s what we do to help our Medicare Advantage and Prescription Drug Plan members save almost $500 in prescription drug premiums this year:*

•  We check that the drugs we cover are prescribed and used according to clinical guidelines. We help people choose less expensive but clinically equivalent drugs including generics or OTC. We choose drugs for our formularies that are effective and provide value to consumers.

•  We monitor new drugs entering the market and forecast when drug patents will expire and generic drugs will enter the market.

•  We negotiate drug prices with drug manufacturers and work with them to get better clinical outcomes.

•  We help members take their drugs as prescribed and not miss doses, and warn members of possible harmful drug effects such as drug to drug interactions, high risk drugs, or duplicate therapies.

•  We use clinical research and analyze data to compare drugs and clinical outcomes to help us place the most clinically and cost effective drugs on our formularies. We also try to predict and detect possible risks or overutilization of certain drugs.

Innovating to keep you healthy

You can’t always measure what a healthy day feels like. But at Humana, the measurements of our innovative technologies tell us we’re on the right track:

1.9 million Humana members had high health risks. Humana used predictive modeling to find them and connected them to their doctors to close potential gaps in their care.

In one study, we saw an average 8.7 percent reduction in body weight using digital health tools—and we’re planning more.

Promoting integrated care

Humana helps doctors spend their time keeping members healthy, rather than just treating them when they get sick. We’re doing it in a few key ways:

•  We’re emphasizing primary care and working to slow the progress of chronic conditions. By closing gaps in care, we’re making life a little better for members and helping them keep their costs low.

•  We’re rewarding doctors and other healthcare providers for great results—like our 42,000 primary care partners in integrated care arrangements. When we conducted a national survey of our partners, 87 percent of those medical providers were pleased with our partnerships.

•  We’re identifying chronic conditions before they develop using predictive models and data analysis to connect the dots between early symptoms … before they turn into long-term issues.

•  We’re making it easier for people to achieve their best health with in-home care and technology that encourages them to stay healthy on their own time.

We believe in a simple premise: Doctors should be able to keep you healthy, not just focus on treating you when you get sick. And doctors agree.

But in many cases, doctors are reimbursed for the procedures they perform, not health outcomes they help influence. That’s why we’re partnering with doctors across the country to move toward accountable, integrated care. It means we’re focusing on the quality of care you receive and how healthy you are.

And that model is working: In 2013, we compared Humana’s Medicare Advantage members who received care from doctors whose reimbursement focused on health outcomes to those members who received care from doctors reimbursed for the procedures they perform. The members who saw providers with health outcome focused reimbursement had seven percent fewer emergency room visits per thousand and four percent fewer inpatient admissions, too.

Healthy behaviors, healthy living

At Humana, we’re committed to helping our members achieve their best health. HumanaVitality, which now has 3.9 million members, gives members rewards for making healthier, active choices—and that helps lower their health costs. People engaged in the HumanaVitality program had 6 percent lower healthcare costs than those outside the program after one year.

Keeping costs in check

 

Keeping people healthy saves money. It’s as simple as that. By helping Humana members live their best, healthiest lives, each of these programs contributes to keeping their costs down.


*How we calculate our cost-savings for members:

February 2016 Internal Humana calculation of total projected premium value from Humana’s drug rebates, management, and quality programs divided by [projected 2016] Humana Medicare Advantage or Prescription Drug Plan membership, as applicable.

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