row of machines in mail order facility

Humana to open mail-order pharmacy facility in Texas

Humana will open a RightSource® mail-order pharmacy call center and support operation in Irving, Texas, in August, bringing more than 620 new jobs to the area over the next three years.

RightSource is Humana’s pharmacy management company providing mail-order delivery to members’ homes. The convenience of mail-order delivery and the lower cost of obtaining drugs by mail-order pharmacy have created tremendous demand for RightSource’s services. Humana RightSource, which has similar operations in Arizona and Ohio, serves 1.5 million people and filled nearly 20 million scripts in 2012, making it one of the nation’s largest mail-order pharmacies.

“The continuing growth of Humana’s mail-order pharmacy business shows us that we are improving our members’ health-care experience by making prescriptions more affordable,” said William Fleming, Pharm.D., President of Humana Pharmacy Solutions. “The opening of this new front-end operations facility is a testament to our commitment to provide outstanding service to our customers and a credit to the quality of the Irving-area workforce and excellent business climate.”

Positions to be hired will include pharmacists, pharmacy technicians, customer service representatives, and data-entry clerks. For information about employment opportunities at the Irving facility, 2001 W. John Carpenter Freeway, please visit

With its subsidiary companies Concentra and LifeSynch, and the addition of the employees being hired at the RightSource facility, Humana will have more than 2,500 employees in North Texas.

To learn more, read our news release.

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