Sometimes you need a little help when it comes to taking charge of your own health, making healthy choices and simply getting things done.
Humana offers a service called Humana At Home that is provided by Care Managers, nurses, nurse practitioners, home health aides, and other professionals to help people live safely at home, even when faced with medical, functional and behavioral health challenges.
The Humana At Home service includes in-home visits, telephonic advice, clinical care and in-home technologies that offer remote monitoring and other solutions. There’s even an Online Points of Care portal that helps members learn about and manage their health conditions, share updates with family caregivers and professionals, and access a national directory of vetted community resources for elder care and caregiving. Humana At Home professionals specialize in caring for older adults with multiple chronic conditions and functional, behavioral and/or cognitive limitations.
People who receive Humana At Home services live longer and go to the hospital less.
Eighty-nine percent of Americans over 65 want to live out their lives in their own homes. But a majority of members cite health problems as the No. 1 threat to their independence.
Many people are vulnerable not just because they are sick, but because they struggle with their daily activities. They might have trouble reaching for things in the pantry or bending to pick up a newspaper. The might have trouble preparing a meal, shopping or doing housework. Many suffer from short-term memory loss and have difficulty managing money or their medications. They might have trouble standing, walking or bathing.
These are real risks that make people more vulnerable to falls, accidents and hospitalizations. These seniors are more prone to malnutrition, infection and abuse. There’s a high degree of stress and anxiety about how to navigate the healthcare system.
In a fragmented health system, Humana care professionals offer a unique, holistic approach to wellness. Humana nurses and care managers can offer:
• Medication management
• Nutritional counseling
• Home safety and falls prevention
• Mental health support
• Care coordination
A Care Manger might, for example, identify a community resource to help someone pay unpaid utility bills that otherwise could lead to a nonfunctioning refrigerator, spoiling insulin and limiting the person’s access to fresh food.
Field care managers visit Humana’s most vulnerable members to understand and address any factors that impact their ability to remain independent at home and avoid unnecessary hospital visits.
Our services are tailored to meet individual needs and circumstances:
• Short-term after a hospital stay (Transitions)
• Ongoing care (Telephonic and/or face-to-face)
• Technology-enabled (Remote monitoring)
• Preventive (Stay Healthy)
• Community outreach (finding people who do not have phones)
• Skilled care (Home health and nurse practitioner home visits)
• Non-Humana members (Private pay)
It’s all designed to help us provide the right intervention, at the right time, in the right way, in the right place.