Humana and Doctor on Demand launch Virtual Primary Care Plan to bring more services with lower costs to patients, insurers, and employers

LOUISVILLE, Ky.– Doctor On Demand® and Humana Inc. today announced the launch of On Hand, an innovative and affordable health plan that centers on comprehensive virtual primary care. This new plan design represents a paradigm shift in healthcare where patients will have access to comprehensive, quality care from doctors without having to visit a doctor’s office, available at significantly lower monthly premiums.

“By partnering with Doctor On Demand, Humana is leading the market with a modern approach to meeting the health plan needs of employers and employees,” said Chris Hunter, Humana’s Group & Military segment president. “Through virtual care delivery, On Hand gives employers the opportunity to affordably offer healthcare benefits to employees without sacrificing comprehensive, quality care.”

Employers and members who elect On Hand as their primary care plan will gain access to a breadth of in-network virtual care services, as well as an expanded clinical care team to help navigate the healthcare system. Patients will have one dedicated primary care physician and access to preventive care, urgent care and behavioral health all through convenient video visits. Patients will also get access to their digital health records and have more control over how they are shared. If needed, patients will receive doctor or specialist referrals for in-person visits that stay within Humana’s network, all supported by the clinical care team to help seamlessly coordinate continued care.

Virtual care not only improves access, but also creates new opportunities to provide high-value health insurance for lower-premium costs. On Hand costs significantly less than the average standard plan today. There is also $0 copay for doctor visits using Doctor On Demand and a $5 copay for common labs and prescriptions.

On Hand features include:

  • A dedicated primary care provider that creates a stronger patient-provider relationship
  • Access to board-certified physicians, psychiatrists, psychologists, and nurse practitioners
  • Wellness visits to track overall patient health, as well as detect any health concerns
  • In-network referrals and care coordination resulting in lower costs
  • Standard medical device kit consisting of a digital blood pressure cuff, thermometer, and log
  • Video visits and secure messaging

“By offering full mind and body care through our expanded clinical care team and fully-integrated technology platform, we’re putting the patient first and introducing continuity of care not previously available through virtual care solutions,” said Hill Ferguson, CEO of Doctor On Demand. “We’re thrilled to partner with Humana to offer this new health plan, one that improves access to high-quality care while reducing overall healthcare costs to the consumer and the health plan alike.”

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