Humana was recently named the No. 4 company on the new 100 U.S. Companies Supporting Healthy Communities and Families list, a list from JUST Capital and the Robert Wood Johnson Foundation ranking companies on key issues related to community health and well-being.
Companies on the list are scored by JUST Capital on 16 different social, economic and environmental factors defined by the American public, which shape how businesses contribute to healthy outcomes for workers, their families and the communities in which they operate. The list examines how companies address core determinants of community health and their efforts to be good neighbors with supportive and sustainable business practices.
Humana’s inclusion on this list can largely be attributed to the company’s treatment of its workers, relationship with healthcare providers in local communities and customer service practices.
- Employees – Ranking No. 1 in the Health Care Providers industry, Humana offers its employees extensive and generous benefits including adoption assistance for part-time and full-time employees, flexible work arrangements and onsite fitness centers, and is one of top three highest paying companies in its industry.
- Products – Ranking No. 1 overall, Humana has strong health provider relationships with more than 50,000 physicians across the U.S. providing care to its members. And, the company has not been tied to issues related to services or products that are harmful to health or the environment.
- Customers – Again ranking No. 1 in the Health Care Providers industry, Humana is rated highly for its customer service practices, based on net promoter scores and survey data, receives excellent scores for disclosure of customer privacy practices, and has not been the subject of major customer privacy controversies.
For more on Humana’s CSR efforts, read the 2018 Corporate Social Responsibility Report.