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Humana has been honored by DiversityInc as one of its Top Companies for Mentoring, a list that highlights companies that have “shown dedication to mentoring of employees through statistics on leadership involvement, promotions and diversity. ” Humana is No. 22 on the list.

Earlier this year, Humana rose dramatically on the DiversityInc list of Top 50 Companies for Diversity, jumping 17 spots in making the list for the third year in a row. The list honors leadership in such areas as hiring, retaining and promoting women, minorities, people with disabilities, LGBTQ and veterans. Humana rose to No. 25 on the list, up from No. 42 last year, the biggest leap of all companies.

You can read that story here.

Humana also ranked No. 7 on the 2020 DiversityInc list of Top Companies for Philanthropy, No. 20 on the list of Top Companies for Executive Diversity Councils, No. 9 in Top Companies for People with Disabilities by the National Organization for Disabilities (NOD), Top Companies for LGBT Employees, and No. 13 Top Companies for Employee Resource Groups.

DiversityInc provides the most rigorous, data-driven analysis of diversity management practices in corporate America. Results are derived from corporate survey submissions from companies with at least 1,000 employees, and companies are evaluated within the context of their own industries. More than 1,800 companies participated in 2019.

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Enterprise strategy proved essential in response and recovery amid COVID-19 pandemic

Humana has released its latest annual report on employee well-being, which continues to show that passion for whole-person well-being, both inside and outside the workplace, can enhance employee quality of life, improve personal health, elevate organizational performance, and positively impact care for customers.

Access the interactive, digital report here. It measures all aspects of well-being — encompassing the collective sense of purpose, health, belonging and security of Humana’s employees.

The current pandemic impacts well-being in multiple ways — physical health, financial security, emotional health, social connection, and others. Facing the COVID-19 crisis, Humana has found that nurturing a caring culture of whole-person health and well-being over the years has increased the resiliency of employees. This cultural strength has helped meet employees’ needs while enabling them to quickly and compassionately meet the needs of members in an unprecedented time. Employees are leading by example as a collaborative recovery focused on human care unfolds.

Throughout the five years preceding the coronavirus crisis, research demonstrated high levels of employee trust and belief that Humana was committed to their well-being, consistently with 85% or more agreeing. In the wake of COVID-19, tracking indicates that percentage has jumped to all-time highs, signaling deep trust among associates in their care for one another, and from Humana.

This purpose-driven focus on improving peoples’ health and well-being helps team members understand and empathize with those they serve. It grounds the mission to help Humana’s members have their best health, especially now.

“Well-being has become foundational to the work-culture and experience of our associates,” said Tim State, Senior Vice President, Associate Health and Well-Being at Humana. “Together we celebrate our progress, care for each other through challenges, and set our sights on the possibilities of what is ahead. The COVID-19 pandemic has tested the daily lives of us all, but it has also validated our strategy of protecting and enhancing holistic health. Through everything, our commitment to each other and everyone we serve has never been stronger. We put people and their well-being first. That is who we are.”

The report finds an open and caring culture, a strengthening sense of purpose, and strides in emotional and physical health, all making a difference to employees’ overall well-being. The impact on Healthy Days – a CDC measure of physical and mental well-being Humana tracks as part of its Bold Goal commitment – is particularly significant.

Specific findings from the Well-being Report:

  • Caring leadership counts, as employees who indicate their leader really cares for their well-being experience almost four more Healthy Days every month
  • Inclusion efforts pay off, as employees who feel like they really belong at Humana have nearly nine weeks more of Healthy Days each year.
  • Career-fit bolsters emotional health, as employees who feel their day-to-day work complements their passions, strengths and expertise, are less stressed and significantly more resilient.
  • Helping employees become emotionally resilient enables nine more Healthy Days per month compared to those who don’t believe they can overcome challenges.
  • Resilience-building influenced better outcomes, as elevated stress fell to 32.4%, down from 36.4% in 2018 and 44.3% in 2017.
  • Sustained focus can improve population health, as the population’s average number of biometric risks dropped to the lowest level since 2015, and for employees with Humana since 2012, biometric risks are 23% lower than would be expected due to aging.

Humana’s cultural commitment to all aspects of well-being allowed employees to meet their Bold Goal at the end of 2018, improving their well-being by 20% and gaining 2.3 million more Healthy Days. The company is making strides toward achieving a new goal of 500,000 more Healthy Days by the end of 2022.

Focused resources and experiences continue to move employees toward healthier emotional lives. The support is delivered continually across the company, through virtual and in-person live sessions, videos and podcasts. The aim is helping people develop a positive mindset, build resilience skills, and extend caring behaviors among teams and with members.

With thousands of clinicians, other medical professionals and customer-facing team members, a particular focus has been toward addressing the work struggles and friction points of these front-line employees. As a result, perceived stress in that employee segment was measurably reduced.

Through listening and learning over the years, Humana has reinforced its commitment to well-being by investing in benefits and resources that address employee needs. The results include the Associate Incentive Plan, Financial Guidance, Caregiver & Parental Leave, and Well-being Time. Along with an array of lifestyle health programs, Go365 supports physical, emotional and spiritual health by providing rewards for engagement and whole-person well-being. And the WOW! Working on Well-being® program supports employees’ enhancing their sense of purpose, belonging and security.

Humana has found that hiring and leading passionate and engaged employees is the lynchpin to long-term company growth and success. One of the best ways to create a world-class workforce is for companies to care for and invest in employees’ health and well-being. Helping employees improve their lives translates to stronger, sustainable business results over the long term.

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Join us for a Storytellers Project live stream that benefits Feeding America

Social distancing is hard, but it’s even harder when you’re hungry.

On Thursday, May 14, USA Today’s Storytellers Project, with support from Humana, will host a special evening of storytelling, giving us all a chance to connect over a shared love of food while also helping feed those who need it most right now.

Benefitting Feeding America’s COVID-19 Relief Fund, this special storytelling night will feature chefs from across the country, including Rocco DiSpirito, Maneet Chauhan, Edward Lee, Aaron May, Claudette Zepeda and Marcus Samuelson, sharing stories about good food and cooking, making us feel closer while we’re apart.

“I’m always excited to be a part of something as amazing as the Storytellers Project. And when that is coupled with the added benefit of feeding people who are food insecure, it’s even better,” says Chef Aaron May. “I’m lucky enough to live my life because of what food and feeding people has provided for me, so food and feeding people seems like the most obvious way I can give back.”

More than 37 million Americans struggle with hunger, including 11 million children and almost 5.4 million seniors, and that was true before layoffs, school closings and other economic impacts of COVID-19.

Feeding America estimates that an additional 17.1 million people may become food insecure in the next six months. That translates to a total of 54.3 million people or a 46 percent increase in hunger as a result the COVID-19 health crisis.

“The COVID-19 health crisis has intensified food insecurity issues many were already facing, making the barriers to good health even harder to overcome, especially for the most vulnerable,” said Dr. William Shrank, Chief Medical Officer at Humana. “Humana is committed to ensuring everyone has the nutrition they need for a healthy lifestyle, and we are committed to partnering with organizations like Feeding America to help communities we serve meet their basic needs during this difficult time.”

Join us at 8:00 p.m. ET for an evening that will nurture your soul and help Feeding America supply food to those most strongly feeling the impact of COVID-19.


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Humana Specialty Pharmacy has received the Specialty Pharmacy Patient Choice Award  in the PBM/Payer category for the third year in a row. The award, presented by Zitter Health Insights, a division of MMIT, recognizes the highest quality in customer service and optimal patient care by a specialty pharmacy.

Humana Specialty Pharmacy, a part of Humana Pharmacy, manages therapies for chronic and complex illnesses while integrating pharmacy and medical needs to provide whole person health care for patients. Humana Specialty Pharmacy customers receive both clinical and educational services customized to their individual needs and treatment goals.

“We are honored to receive this national award that highlights our work to deliver personalized care and support to the patients we serve,” said Adam Hanauer, Vice President, Humana Specialty Pharmacy. “The COVID-19 outbreak has reinforced the strength of our integrated care delivery strategy, which at its core is about helping our patients achieve their best health. We are grateful for our incredible leadership team, technicians, pharmacists, nurses, care coordinators, and all the support teams who are deeply committed to putting the patient at the center of everything we do.”

The award reflects Humana’s Human Care approach to making the healthcare experience better, more personal and more caring. Humana Specialty Pharmacy provides a personalized experience throughout treatment, offering access to a disease management team member, clinical nurses and pharmacists who are experts in specialty conditions.  Humana Specialty Pharmacy also applies a practical approach to managing side effects and supports patients who apply for patient assistance programs to cover the costs of their specialty drugs.

The criteria for the Specialty Pharmacy Patient Choice award was formulated by a committee of individuals representing pharmaceutical manufacturers, payers, trade organizations, consultants and equity research firms.

For more information about Humana Specialty Pharmacy, visit: www.humanaspecialty.com.

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As Louisville is hunkered down during the COVID-19 crisis, there is still a lot of work to be done to ensure residents’ needs are met. Humana is committed to taking care of people, and now – more than ever – is at the ready.

Recently, Humana’s market leadership team committed $65,000 toward COVID-19 relief efforts. This contribution is in addition to Humana Foundation funds announced in March and April.

Humana’s population health, or Bold Goal work, involves working within the community to address social determinants of health and health-related social needs. Humana and its Bold Goal partners convene and co-create solutions with nonprofit organizations, government and business leaders, as well as physicians, clinicians and hospital systems to address issues like loneliness, social isolation and food insecurity.

Here are some of the efforts directly helped by Humana’s recent donations:

  • ElderServe received $40,000 to aid in their partnership with Masterson’s Catering to offer fresh meals and Dare to Care to offer commodities. Both are distributed to Louisville seniors in need.
  • Americana World Community Center, a grassroots non-profit in Louisville serving refugee, immigrant and underserved populations, was excited to find out that a $10,000 donation will be shared with its community center in providing food and translation services that help people understand how and where to seek healthcare during the pandemic.  The Center’s current resources allow them to supply food to children only; Humana’s support will assist in providing food for entire families.
  • Louisville is known for its restaurant and food industry, so when the crisis caused layoffs in the hospitality industry, Chef Edward Lee, in partnership with The LEE Initiative and Maker’s Mark, launched the Restaurant Workers Relief Program to offer free meals and necessities to restaurant workers nationwide. Humana donated $10,000 to the effort, which will provide meals and a week of essentials, like diapers, formula, paper goods, hygiene and snacks for 1,250 families and be matched another $10,000 by actor Busy Phillips, who has challenged others to match her donations through her social media posts.
  • A $5,000 contribution, plus the donation of associate time and talent went to partnering to foster problem-solving and innovation through Lift Up Lou Hackathon. Lift up Lou is a Louisville Metro Government initiative designed to keep spirits up during the fight against COVID-19.Also working with the organizations are Louisville Entrepreneurship Accelerator Partnership (LEAP), KentuckianaWorks and the Microsoft Future of Work initiative. The Lift Up Lou Hackathon is designed to engage Louisville’s technology enthusiasts, entrepreneurs, and creative problem solvers help address the challenges local organizations are facing due to the COVID-19 outbreak.
  • Recognizing that law enforcement officers are at greater risk since they don’t always get the chance to apply personal protective equipment before being exposed, Humana provided more than 1,000 bottles of hand sanitizer to Louisville Metro Police and Oldham County Police.
  • Understanding that many healthcare front line workers are in need of protection, Humana provided two cases of 160 N95 masks to University of Kentucky, Baptist East and the University of Louisville health systems.

Humana’s Regional Medicare President, Eric Bohannon, said Humana’s Bold Goal efforts to help communities thrive are focused on supporting those who are in great need right now.

“We contributed to these organizations, and continue to support many others because we are a part of, and invested in, the communities we serve,” he said. “We know how important access to food and connection to others are – always, and especially during this time.”

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