Humana announces monthly stipend to reduce costs for dental providers during pandemic

Humana to support the purchase of Personal Protective Equipment (PPE) and provide 24/7 Access to EAP and Work-Life Services

Today, Humana Inc. announced new actions it is taking to support participating dental providers – to help them afford the increased costs of doing business during the coronavirus (COVID-19) pandemic. As of June 1 and as more and more dental practices reopen, Humana will pay an additional $7 per Humana member dental claim – for all fully insured Humana dental members.*

“Humana understands how the pandemic has impacted so many of the dental practices we work with, and it’s important to us to support them as so many are in the midst of reopening their practices,” said Chris Hunter, President, Humana’s Group & Military Segment. “Our goal with the new actions we are taking is to help ensure that our dental provider partners can afford the Personal Protective Equipment they need to safely treat their patients – our Humana members.”

At the end of each month, Humana will send a stipend to its dental provider partners, based on the total number of claims for Humana members that month. In addition to this financial support, Humana is also offering 24/7 access to its EAP and Work-Life Services to providers in its dental networks. These actions are a part of the company’s wide-ranging proactive approach to supporting a better health care experience for its members, especially during this unprecedented health crisis.

“As our dental providers focus on delivering the best care possible in a safe environment, we want them to know that Humana supports them,” Hunter said. “In many cases, these practices are small businesses, not unlike the tens of thousands of small-business customers who have Humana health coverage. The pandemic has adversely impacted so many small businesses, and these actions we’re announcing today represent the latest steps our company is taking to support the people we serve, and those who serve our members.”

At this time, the additional funding will be available from June through September 2020 for all fully insured Humana dental members. Providers interested in connecting with Humana’s EAP and Work-Life Services can call the free, confidential Humana Community Response Line at 888-673-1154.

*excludes ASO, Network Access, and Discount plans

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