CSR

Addressing social determinants of health – things like food insecurity, transportation and loneliness – can dramatically improve well-being while reducing health care costs, according to a recent article in Forbes that used Humana as an example.

The article noted that Humana is “investing and partnering in certain communities as part of a “Bold Goal Initiative” that targets a variety of social determinants.”

“Physicians are where we always start, but it’s also very important to work with non-profits, for-profits, faith-based and other organizations,” said Humana’s Chief Medical Officer, Dr. Roy Beveridge. “In the new world of population health, we need to drive community engagement and better health outcomes through local organizations like the grocery store, the local Y, and a food bank. And, we must define metrics and measure progress in order to demonstrate value back to the community.”

The article also noted the trend away from fee-for-service medicine and toward value-based care, where health care professionals are paid on the basis of improved health, rather than on the volume of care.

“The shift to value-based care and population health means more use of a CVS nurse practitioner, a nutritionist in the home via Humana’s Humana At Home service or a Walgreens pharmacist at the drugstore counter administering a vaccine or providing advice on the most effective medicine,” the article noted.

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At Humana, one way we focus on the health of employees is the 100 Day Dash. We walk together as a company on our journey toward lifelong well-being. And, we share our healthy lifestyle, inspiring others to work on their own health and well-being.

Humana recently released its 2016-2017 Corporate Social Responsibility (CSR) Report, detailing our efforts to be a good corporate citizen. To bring our Healthy People, Healthy Planet, Healthy Performance pillars to life, we created a series of videos highlighting our CSR work to improve health and well-being.

This video features employees in Arizona, walking together at Papago Park during the 100 Day Dash. Zoilabella Calo, a Phoenix Well-being Champion, and Robert Solecki, a Phoenix employee and SALUTE! NRG Ambassador, share their reasons for participating in Humana’s employee well-being programs and committing to a healthy lifestyle.

We want to hear from you! What’s your healthy lifestyle? Post on social media, tagging Humana and telling us about your healthy lifestyle. And, please share this video celebrating our employees’ health and well-being.

To learn more about Humana’s CSR efforts, read the 2016-2017 CSR Report.

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Today Humana released its 2016-2017 Corporate Social Responsibility Report, detailing examples of our efforts to be a good corporate citizen and to improve health and well-being.

The Report highlights key accomplishments related to Humana’s Healthy People, Healthy Planet, Healthy Performance CSR pillars.

Healthy People: This section of the Report details Humana’s efforts to improve the health of employees, members and communities we serve. You’ll find information on Humana’s progress toward our Bold Goal and about our Bold Goal communities here.

Healthy Planet: Our commitment to environmental sustainability and how it relates to well-being is detailed in this section of the report, including updates on environmental goals we’ve been pursuing. Since 2014, we reduced greenhouse gas emissions by more than 6 percent and diverted 40 percent of waste from landfills by using less and recycling more.

Healthy Performance: Humana’s commitment to excellence in business standards and practices is detailed in this section of the report, including our efforts to promote inclusion and diversity through our Network Resource Groups (NRGs). More than 25 percent of Humana employees participate in the NRGs, and those who do report higher purpose and belonging scores on our annual well-being index.

In the report, Humana announced its commitment to three United Nations Sustainable Development Goals (SDGs), becoming one of the first U.S. health insurers to commit to the international targets. The selected SDGs align well with Humana’s CSR pillars:

•   “Good Health and Well-being” (Goal #3) calls for organizations to reduce deaths from chronic illness and cover essential health services, echoing Humana’s responsibility as a health services provider and purpose to help people achieve their best health. This goal aligns well with our Healthy People work.

•   “Responsible Consumption and Production” (Goal #12) is the UN’s call for sustainable consumption and production patterns. This goal is in line with Humana’s environmental sustainability efforts and aligns well with our Healthy Planet work.

•   “Decent Work and Economic Growth” (Goal #8) promotes inclusive and sustainable economic growth, full and productive employment and decent work for all. It fits well with Humana’s values-driven culture and focus on inclusion and diversity – creating work environments where everyone feels welcome and safe to be their true selves. This goal aligns with our Healthy Performance work.

To learn more about Humana’s CSR efforts, read the 2016-2017 CSR Report.

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Loneliness is a health hazard, much like smoking and obesity, the AARP reports. And health care companies like Humana are using new procedures to diagnose and treat the condition.

In the article, Dr. Roy Beveridge, Humana’s Chief Medical Officer, noted that Humana’s Bold Goal considers loneliness a social determinant of health in much the same way as lack of transportation or food insecurity or poverty. He noted that Humana has introduced several pilot programs to find ways of addressing such issues.

“For example, because correlation between social isolation and food insecurity is high, Humana is working with Meals on Wheels to assess whether interacting with the member while dropping off the food is successful,” the article said.

Dr. Beveridge said, “We have to look at this from a multitude of directions to determine which approach will contribute positively to the solution.”

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When your schedule is crammed full of work obligations and caregiving for family members, how do you squeeze in some much-needed “me time?”

If you take the advice of Domenica Robinson, Humana’s 2017 Volunteer of the Year, you’d find a volunteer activity that makes you feel happy and connected to your local community.

“Giving back to my community gives me ‘me time.’ It’s what I do for myself to feel good while also giving back to my community,” Domenica said. “I truly enjoy volunteering and giving people a little sunshine in their day – it makes me feel so good.”

Domenica, a Work Content Specialist who works from home in southern Indiana and stays busy caring for her grandson and her aging mother, is Humana’s 2017 Volunteer of the Year. She tracked 178 volunteer hours in the Humana Volunteer Network in 2017 – and more than 700 hours since 2008! Her very full volunteering schedule includes time at Kindred Hospice spending time with dementia and terminally ill patients, Floyd County Animal Rescue, and serving as a “master gardener” at local 4H clubs, parks and universities.

Humana selected Domenica as Volunteer of the Year based on her commitment to community well-being and the transformational impact of her volunteer work. She will receive a $10,000 grant from the Humana Foundation to Floyd County Animal Rescue League, one of the nonprofit organizations where Domenica volunteers.

Volunteerism is a tangible way Humana can impact the health and well-being of the communities we serve in a personally meaningful way while also increasing our own well-being and sense of purpose.

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