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Humana’s value-based care report has shown how physician practices in value-based agreements are increasing preventive care, improving health outcomes and quality measures, and lowering overall health care costs for Humana Medicare Advantage (MA) members.

This video features a panel discussion of care professionals discussing the report.

Written by physicians, the report details the clinical and economic impact of integrated care delivery, examining patient care and the experience of physicians. The report, which can be accessed here, also details physician progress controlling blood sugar, blood pressure and medication adherence for people with diabetes.

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Humana’s David Best, Senior Talent Management Professional and Veteran Hiring Initiative Leader, recently spoke with DiversityInc. about Humana’s military recruitment and outreach efforts.

“Humana has a deep commitment to the veteran and military spouse population,” David said. “As a longtime partner to the Department of Defense’s TRICARE program, Humana currently administers health benefits for more than 6 million active duty military and retirees as well as their families across 32 states.

“Since the inception of TRICARE in 1996, Humana has worked to improve the lives entrusted to our care by partnering with the Government to create the right access, better health outcomes, and simplified experiences.

“As part of our relationship, we actively seek veterans and military spouses because we understand they’re part of a distinct and highly skilled professional talent pool.”

He added, “To help maintain our commitment, we have a talent manager dedicated to veterans and military spouses. This role provides national outreach through partnerships with organizations serving veterans and military spouses. We send a list of open roles twice monthly to our partners as well as provide career coaching, resume and interview assistance, and advocacy to recruiters and hiring managers. The talent manager works with recruiters and hiring managers to bridge the gap on translation of military skills to the corporate environment.”

He also noted the importance of Humana’s Veterans Network Resource Group (VNRG).

“Our VNRG is instrumental in promoting the hiring of veterans and military spouses,” he said. “Members act as ambassadors wherever they are located and refer veteran/military spouse talent to the program manager of the veterans hiring initiative. We also invite members to attend career events with the talent acquisition team as well as represent Humana at veteran events.”

David said, “I directly credit our VNRG for helping me to have a solid second career. The networking opportunities, the volunteering opportunities and the relationships have inspired me to become more involved. Because of my involvement with our VNRG, I’ve been able to pay back what has been given to me during my time here at Humana.”

Read the full interview here.

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Humana Inc. has been ranked No. 1 among Health Care Providers for its corporate citizenship, according to Forbes and JUST Capital in their new “JUST 100.” The JUST 100 ranks publicly traded companies in the U.S. based on how they perform against the American public’s definition of just corporate behavior.

Humana ranked No. 1 out of 16 companies in the Health Care Providers category and No. 11 out of 890 companies overall. Humana has topped the Health Care Providers category in the JUST 100 each of the three years Forbes and JUST Capital have produced the rankings.

“At Humana, we’re fortunate to have so many employees who care so much about helping people live healthier lives,” said Bruce Broussard, Humana President and Chief Executive Officer. “This commitment to people’s health is what motivates so much of our work at Humana, and I’m sure it’s the main reason people view our company as a trusted corporate citizen. As we continue to grow the care-delivery part of our business, it means a lot to us to be recognized as America’s most just health care provider.”

The JUST Capital rankings encompass the largest publicly traded companies in the U.S., and are based on one of the most comprehensive surveys ever conducted on public attitudes toward corporate behavior – involving 9,000 American respondents in 2018 and more than 81,000 over the past four years.

“Trust in our institutions is more important than ever right now. The JUST 100 recognizes companies that are doing right within society,” said Forbes Chief Content Officer Randall Lane. “The rankings help companies gauge their progress on benchmarks that go far beyond quarterly earnings.”

To create the JUST 100, Forbes asked survey respondents what they want companies to focus on, and how companies should prioritize the following aspects of business behavior: worker treatment, customer treatment, quality of products, environmental impact, community engagement, job creation, management leadership, and shareholder treatment.

The new JUST 100 List will appear in the December issue of Forbes magazine and is currently available online here.

To learn more about Humana’s corporate citizenship efforts, read the company’s 2016-2017 Corporate Social Responsibility Report, which was published in August 2018.

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The Humana Foundation, philanthropic arm of Humana Inc. (NYSE: HUM) for the past 37 years, is investing nearly $7 million in 2018 in organizations that are focused on helping people who struggle with issues ranging from food security to social connectedness to financial independence. The contributions will go to nine organizations in seven Humana ‘Bold Goal’ communities across the U.S. These are communities where Humana is working to achieve a goal of helping people improve their health 20 percent by 2020.

The new Humana Foundation strategic investing program addresses health equity and social determinants of health through partnerships and collaborations with local organizations to create measurable results. Social determinants of health are the conditions under which people are born, grow, live, work and age that impact overall health and well-being. The Foundation recently completed a series of local announcements highlighting the new investments.

“The Humana Foundation’s new Strategic Community Investments will have a tangible impact on the health and well-being of communities across the U.S. by collaborating with local organizations across all sectors,” said Walter Woods, CEO of the Humana Foundation. “We look forward to celebrating the successes of our partner organizations as they report targets and milestones of their projects in the coming year.”

The new Humana Foundation investments include funds for capacity building and enhancing organizational learning around health equity. The investments include:

Louisville, Ky.: The Family Scholar House received a $560,000 grant for its HEROES program, expanding existing programs and reaching more individuals, families and senior citizens to assess and address barriers including social isolation, food insecurity and lack of post-secondary educational attainment. Metro United Way also received a $770,000 grant to expand its pilot financial literacy program, improving financial independence and providing families and residents experiencing economic distress with financial literacy coaching.

San Antonio: Older Adults Technology Services (OATS) received a $1.02 million grant to address social isolation via a Senior Planet San Antonio program, which reduces isolation and loneliness and increases social connections by engaging seniors through free access to internet-connected technology and training courses. The San Antonio Food Bank also received a $833,000 grant to impact food insecurity and social isolation by creating a Senior Wellness Intervention Model program, assisting seniors who screen positive for food insecurity with comprehensive services that stabilize their household and address prevalent health issues.

Baton Rouge, La.: Healthy BR received a $720,000 grant to fight food insecurity and social isolation via the Geaux Get Healthy project. Funded by grants from both the Humana Foundation and Blue Cross Blue Shield of Louisiana Foundation, the project will address food deserts by saturating areas with the highest rates of food insecurity and health disparities with numerous access points for purchasing fresh food at an affordable price.

Knoxville: Tenn.: InterFaith Health Clinic, in a collaborative partnership with Catapult 4D, received a $1.02 million grant to address social determinants of health and health equity barriers via the Truck2Table pilot program, which will improve the health and quality of life of uninsured and underserved people by providing affordable access to healthy food.

Tampa: Wholesome Wave received a $620,000 grant to fund Wholesome Communities Florida: Waking Up to Wellness, a cross-sector collaboration designed to transform affordable access to healthy food.

Jacksonville, Fla.: The University of Florida received a $820,000 grant to promote social connection and food security among minority, underserved and low-income seniors, as well as asset security and post-secondary success resources for their families.

Broward County, Fla.: AARP Foundation received a $540,000 grant to improve food security for older adults and their families via a program that will work with health clinics to screen older patients for food insecurity and diet-related disease and help people apply for Supplemental Nutritional Assistance Program (SNAP) benefits.

Each organization receiving a Humana Foundation Strategic Community Investment in 2018 will have an opportunity to receive continuing funding for one or two additional years based on the specific results they achieve during the first year of the respective programs.

“We’re excited about getting the new strategic investment program started, and even more excited to see how the organizations will put the contributions to such good use,” Woods added. “We’ll be in close contact with each organization over the year ahead as we plan for the second year of this program and determine where our investment dollars will make the greatest impacts in 2019 and beyond.

About the Humana Foundation

The Humana Foundation was established in 1981 as the philanthropic arm of Humana Inc., one of the nation’s leading health and well-being companies. Located in Louisville, Ky., the Foundation seeks to co-create communities where leadership, culture, and systems work to improve and sustain positive health outcomes. For more information, visit humanafoundation.org.

Humana and the Humana Foundation are dedicated to Corporate Social Responsibility. Our goal is to ensure that every business decision we make reflects our commitment to improving the health and well-being of our members, our employees, the communities we serve, and our planet.

About Humana

Humana Inc. is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience with the goal of making health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s website at humana.com, including copies of:

• Annual reports to stockholders
• Securities and Exchange Commission filings
• Most recent investor conference presentations
• Quarterly earnings news releases and conference calls
• Calendar of events
• Corporate Governance information.

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Great healthcare is personal. Because each person’s health is unique, each member needs something different from their care. Sometimes that’s as simple as having an easy process in place to keep different treatments organized and coordinated. Sometimes that means having a caring person to talk through options during a difficult time. But every time, great healthcare means helping people live more healthy days, providing high quality care, and keeping costs down—so members can focus on living their best lives.

Humana works with this single goal in mind: helping our members get, and stay, healthy.

That’s why we’ve set a bold goal: to improve the health of the communities we serve 20 percent by 2020. And we’re making steady progress with an early focus on communities like San Antonio, Texas, and Tampa Bay, Florida … places where Humana has large member populations.

Here are just some of the ways we’re getting there.

Our efforts to save you money

At Humana, we want to keep costs down so our members can focus on living healthy lives. We work hard to make sure we’re succeeding. Here’s what we do to help our Medicare Advantage and Prescription Drug Plan members save almost $500 in prescription drug premiums this year:*

•  We check that the drugs we cover are prescribed and used according to clinical guidelines. We help people choose less expensive but clinically equivalent drugs including generics or OTC. We choose drugs for our formularies that are effective and provide value to consumers.

•  We monitor new drugs entering the market and forecast when drug patents will expire and generic drugs will enter the market.

•  We negotiate drug prices with drug manufacturers and work with them to get better clinical outcomes.

•  We help members take their drugs as prescribed and not miss doses, and warn members of possible harmful drug effects such as drug to drug interactions, high risk drugs, or duplicate therapies.

•  We use clinical research and analyze data to compare drugs and clinical outcomes to help us place the most clinically and cost effective drugs on our formularies. We also try to predict and detect possible risks or overutilization of certain drugs.

Innovating to keep you healthy

You can’t always measure what a healthy day feels like. But at Humana, the measurements of our innovative technologies tell us we’re on the right track:

1.9 million Humana members had high health risks. Humana used predictive modeling to find them and connected them to their doctors to close potential gaps in their care.

In one study, we saw an average 8.7 percent reduction in body weight using digital health tools—and we’re planning more.

Promoting integrated care

Humana helps doctors spend their time keeping members healthy, rather than just treating them when they get sick. We’re doing it in a few key ways:

•  We’re emphasizing primary care and working to slow the progress of chronic conditions. By closing gaps in care, we’re making life a little better for members and helping them keep their costs low.

•  We’re rewarding doctors and other healthcare providers for great results—like our 42,000 primary care partners in integrated care arrangements. When we conducted a national survey of our partners, 87 percent of those medical providers were pleased with our partnerships.

•  We’re identifying chronic conditions before they develop using predictive models and data analysis to connect the dots between early symptoms … before they turn into long-term issues.

•  We’re making it easier for people to achieve their best health with in-home care and technology that encourages them to stay healthy on their own time.

We believe in a simple premise: Doctors should be able to keep you healthy, not just focus on treating you when you get sick. And doctors agree.

But in many cases, doctors are reimbursed for the procedures they perform, not health outcomes they help influence. That’s why we’re partnering with doctors across the country to move toward accountable, integrated care. It means we’re focusing on the quality of care you receive and how healthy you are.

And that model is working: In 2013, we compared Humana’s Medicare Advantage members who received care from doctors whose reimbursement focused on health outcomes to those members who received care from doctors reimbursed for the procedures they perform. The members who saw providers with health outcome focused reimbursement had seven percent fewer emergency room visits per thousand and four percent fewer inpatient admissions, too.

Healthy behaviors, healthy living

At Humana, we’re committed to helping our members achieve their best health. HumanaVitality, which now has 3.9 million members, gives members rewards for making healthier, active choices—and that helps lower their health costs. People engaged in the HumanaVitality program had 6 percent lower healthcare costs than those outside the program after one year.

Keeping costs in check

 

Keeping people healthy saves money. It’s as simple as that. By helping Humana members live their best, healthiest lives, each of these programs contributes to keeping their costs down.


*How we calculate our cost-savings for members:

February 2016 Internal Humana calculation of total projected premium value from Humana’s drug rebates, management, and quality programs divided by [projected 2016] Humana Medicare Advantage or Prescription Drug Plan membership, as applicable.

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