Humana partnerships

The Humana Foundation, philanthropic arm of Humana Inc. for the past 38 years, is awarding more than $2 million in grants to nonprofit organizations in Louisville as part of its ongoing Community Relations Program. The initiative began in 2018, when the foundation awarded $2.4 million to nonprofits that contribute to health and well-being in Humana’s corporate hometown.

Organizations receiving Community Relations funding in 2019 will address social determinants of health by providing critical safety net services and/or by making Louisville a more appealing place to live for all. These programs contribute to health and well-being in the Louisville area by focusing on healthcare services, nutrition and food security, personal safety and shelter, built or natural environments, arts and culture, and education and early childhood development.

“In 2018, we received applications for 170 programs in the Kentuckiana region and partnered with 32 organizations working to improve well-being for all,” said Walter D. Woods, CEO of the Humana Foundation. “This year, we are grateful we have the continuing opportunity to partner with the nonprofit community in making Louisville a better place to live. We believe it is our role to enhance the well-being of our community by supporting and encouraging collaboration in multiple sectors where leadership, culture and systems work together.”

With the 2019 grants, special consideration was given to applications:

  • Combining and integrating work in a partnership between two or more organizations.
  • Focusing on inclusion, diversity, equity and belonging in order to break down barriers that keep all citizens from engaging the services and opportunities Louisville has to offer.

One initiative receiving 2019 Community Relations funding from the Humana Foundation focuses on collaboration and partnership between local organizations. The University of Louisville and Interapt will share a $325,000 grant to address education, partnering to offer an intensive software development training program to historically marginalized adults in Louisville’s West End. Led by the UofL School of Business, the Louisville Skills program will improve the financial outcomes and personal and family trajectory of participants by preparing them for careers in the tech industry.

The following nonprofit organizations will also receive Community Relations funding from the Humana Foundation in grant amounts varying from $325,000 to $25,000:

Input from Humana’s Community Relations Program Advisory Committee, a diverse group of volunteers from Humana’s Network Resource Groups, and an online vote of Humana employees based in Louisville helped decide which organizations received 2019 funding.

Humana employees are also encouraged to support the Community Relations Program grant recipients through skills-based volunteerism. By putting their business skills to work for local organizations, Humana employees will be able to help increase local health and well-being.

Also as part of the 2019 Community Relations Program, the Humana Foundation is funding several other organizations, including Metro United Way and Fund for the Arts.

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LOUISVILLE, Ky.– Doctor On Demand® and Humana Inc. today announced the launch of On Hand, an innovative and affordable health plan that centers on comprehensive virtual primary care. This new plan design represents a paradigm shift in healthcare where patients will have access to comprehensive, quality care from doctors without having to visit a doctor’s office, available at significantly lower monthly premiums.

“By partnering with Doctor On Demand, Humana is leading the market with a modern approach to meeting the health plan needs of employers and employees,” said Chris Hunter, Humana’s Group & Military segment president. “Through virtual care delivery, On Hand gives employers the opportunity to affordably offer healthcare benefits to employees without sacrificing comprehensive, quality care.”

Employers and members who elect On Hand as their primary care plan will gain access to a breadth of in-network virtual care services, as well as an expanded clinical care team to help navigate the healthcare system. Patients will have one dedicated primary care physician and access to preventive care, urgent care and behavioral health all through convenient video visits. Patients will also get access to their digital health records and have more control over how they are shared. If needed, patients will receive doctor or specialist referrals for in-person visits that stay within Humana’s network, all supported by the clinical care team to help seamlessly coordinate continued care.

Virtual care not only improves access, but also creates new opportunities to provide high-value health insurance for lower-premium costs. On Hand costs significantly less than the average standard plan today. There is also $0 copay for doctor visits using Doctor On Demand and a $5 copay for common labs and prescriptions.

On Hand features include:

  • A dedicated primary care provider that creates a stronger patient-provider relationship
  • Access to board-certified physicians, psychiatrists, psychologists, and nurse practitioners
  • Wellness visits to track overall patient health, as well as detect any health concerns
  • In-network referrals and care coordination resulting in lower costs
  • Standard medical device kit consisting of a digital blood pressure cuff, thermometer, and log
  • Video visits and secure messaging

“By offering full mind and body care through our expanded clinical care team and fully-integrated technology platform, we’re putting the patient first and introducing continuity of care not previously available through virtual care solutions,” said Hill Ferguson, CEO of Doctor On Demand. “We’re thrilled to partner with Humana to offer this new health plan, one that improves access to high-quality care while reducing overall healthcare costs to the consumer and the health plan alike.”

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The Florida Times-Union in Jacksonville recently profiled the Daily Manna Serving Center, which distributes food to those in need. The pantry, founded eight years ago by Pastor Gerald Dinkins, serves about 2,500 people a month and is supported by Humana’s Bold Goal initiative.

Those who visit the pantry also receive free diabetes education and screening and take part in healthy cooking and exercise classes. Partners include St. Vincent’s HealthCare, Baptist Health and UF Health.

The success of the program is tracked with the Healthy Days metric developed by the Centers for Disease Control and Prevention. “The questionnaire asks people how many days in the past month they felt physically or mentally unhealthy and how their activity levels were affected,” the newspaper reported. “So far the results are positive.”

“It’s helping each other out, helping our neighbors,” said Bobbie Cox, a recipient and volunteer who shares his food with his neighbors. “Every little bit helps.”

Read the story here.

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Humana and the University of Houston recently teamed up to officially launch the new Humana Integrated Health System Sciences Institute at the University of Houston (the Humana Institute).

The Humana Institute is designed to unite the existing colleges of Nursing, Pharmacy, Social Work and Optometry with the university’s new College of Medicine. Humana previously announced how its $15 million gift will help defray start-up and operational costs for the College of Medicine, as well as fund endowed chairs for each of the five health colleges.

The event, which was attended by a wide variety of UH students, faculty, and community members and was covered by the Houston Business Journal last month, commenced with a panel discussion with the following leaders from Humana and the University of Houston:

• Renu Khator, University of Houston President
• Roy Beveridge, MD, Chief Medical Officer, Humana
• Stephen Spann, MD, Vice President for Medical Affairs and Founding Dean of College of Medicine, University of Houston

“Health care isn’t a solo sport, it’s a team sport. An integrated team approach where doctors, nurses, pharmacists, social workers and more are all working together for the patient will increase the value of healthcare. We must also address major health disparities that exist today while recognizing the importance of social determinants of health,” said Spann. “This new partnership with Humana enhances the University of Houston’s ability to achieve its mission of improving the health and healthcare of our community, our city and beyond.”

Dr. Beveridge addressed the importance of moving from a fee-for-service reimbursement model to a value-based reimbursement model. “The payment model for all government reimbursement is going to an outcome-based, quality-based set of metrics.” He continued, “As we move to this world of paying for outcomes, then everything (social determinants of health such as food insecurity, social isolation and loneliness) that Dr. Spann just talked about is an imperative. If you are reimbursing for outcomes but thinking in a fee-for-service mentality, you lose efficiency and don’t bring the quality of care that each one of these patients deserves.”

UH-Humana: a strategic partnership

“I would like to thank Humana for their generosity, vision and commitment. There’s so much synergy and compatibility in our missions. How do we make our nation a better place? We are here for the people to empower communities,” said Khator. “The structure of this partnership with five Humana endowed chairs in our five health professions colleges will force collaboration. We will come together to solve problems.”

“Launching the Humana Integrated Health System Sciences Institute at the University of Houston marks a critical milestone in our strategic relationship,” said Tray Cockerell, Director, Strategic Relationships, Office of the Chief Medical Officer, who is responsible for evaluating and leading strategic relationships that further Humana’s strategy of integrated care delivery and value-based care adoption.

In this role, Cockerell partners internally across Humana to drive population health outcomes and to integrate the operations and outcomes of Humana with the University of Houston and other academic and community partners.

“We are partnering on cutting-edge projects that will have a measurable impact on health education and on population health,” Cockerell said. “The number of students and University of Houston faculty and staff who attended truly reflects the importance of this partnership and the significance of the Institute.”

“We’re extraordinarily proud and thankful to partner with the University of Houston,” said Worthe Holt, MD, Vice President, Office of the Chief Medical Officer. Dr. Holt is responsible for operations in the CMO office. “This partnership is truly a part of our vision. If we can positively impact health care in Houston, we can scale up and do so elsewhere. We’re going to implement a very innovative approach and train a whole new generation of health care providers who can take this body of knowledge and make a difference in the health of our nation.”

Driving integrated care

At the launch event, there was a second panel discussion that focused on how the Humana Institute would be designed to address today’s health care challenges.

The panel discussion, which featured Dr. Spann; Lamar Pritchard, Dean, College of Pharmacy; Dr. Holt; and Kathryn Tart, Dean, College of Nursing, focused on the future of inter-professional education, social determinants of health, and value in health care.

During the panel, Dr. Holt spoke to the increasing impact of social determinants of health; the population health approach to health care delivery; and the robust research and clinical expertise that Humana brings to the partnership.

Dr. Spann also commented on the wealth of experience that Humana brings to the table and the way Humana integrates care. Said Dr. Spann, “We will benefit substantially from the practical, hands-on knowledge our Humana colleagues have and will share with us.”

Dean Tart said the partnership will “work for the betterment of our patients while moving them toward a healthier life and a peaceful recovery.” She also said the partnership would ensure that nursing students learn to address social determinants of health, and she noted how Humana’s Bold Goal would help drive the partnership.

During the panel, Dr. Spann spoke to how the new school will address the challenges of medication non-adherence and the high costs associated with it. He also cited the importance of taking learnings to the next level and Humana’s “state-of-the-art approach to primary care” that can be leveraged to improve quality of life and health care outcomes. Representatives from both organizations also emphasized how data transparency and interoperability will be critical areas of development, as well as how technology can drive preventive medicine.

Dr. Holt envisions the partnership will help prepare students to operate in an integrated care model: “So whether it’s a doctor, nurse, optometrist, pharmacist, or social worker, we would like to see all of them leverage their expertise to change the way we deliver health care and achieving better outcomes in a more equitable fashion as well as a more cost-efficient fashion. In a value-based model, when it’s done correctly, you can improve health, cost and quality. Responsibility, accountability and opportunity will help change the health of our communities for the underserved and the disadvantaged and those who depend on federal programs.”

Students compete to improve care

The launch event also hosted a health care poster competition depicting ideas for integrated care delivery. According to Cockerell, “I was really impressed with the depth of the research abstracts and the quality of the poster presentations from the students. These young men and women are brilliant and will be foundational to the continued evolution of our health care system.”

Last September, both organizations disclosed how they also intend to collaborate on a number of other opportunities, including

• Adjunct professorships and teaching opportunities for Humana subject matter experts
• Opportunities to partner in shaping curricula in a wide range of topics, including value-based payment, home-based care, population health, data analytics and more
• Partnership on research and publications
• The establishment of value-based care clinic labs for University of Houston health sciences students and medical residents
• Internships and rotation programs to provide practical experience

While the partnership is still in its early stages, Dr. Beveridge says both parties see great potential to improve health. “When we looked at the University of Houston’s commitment to serve the people around the community, combined with their belief in education for all parts of the health care system, we knew that we had to be a part of this,” said Dr. Beveridge. “The more we can educate, we believe that it’s going to foster an unleashing of talent over the next several years. We’re very excited to see how this is going to work out.”

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The Humana Foundation, philanthropic arm of Humana Inc. for the past 38 years, has announced the details of its 2019 Community Relations initiative in Louisville. Through this initiative, the Humana Foundation awarded $2.4 million to Louisville-area organizations in 2018, with slightly more than $1 million of that in grants of $25,000, $50,000 or $100,000.

For 2019, the program has been revised to reflect learnings from our inaugural initiative in 2018:

• The application period will begin on January 24 and conclude on February 11, with grants announced in April 2019.
• In an effort to encourage collaboration among nonprofits, grassroots organizations, and a multitude of other sectors, the Humana Foundation intends to fund as many collaborative efforts as possible – with joint applications from two or more organizations.
• Grants will be for $100,000, $50,000, or $25,000, with collaborators sharing funds they receive.

Individual organizations will still be able to apply for the grants, and may still receive grants, depending on the quality of all applications received.

“Our first year of this Community Relations initiative in 2018 went very well; more than 170 Louisville-area organizations applied for grants, and we were able to award 32 grants,” said Walter D. Woods, CEO of the Humana Foundation. “That being said, we are looking forward to encouraging collaboration in the nonprofit community with this year’s approach to funding. The 2019 program also aligns well with our strategy which emphasizes co-creation in communities, where leadership, culture and systems work to improve well-being for all.”

Selection criteria

The program in 2019 will fund initiatives that address social determinants of health by providing critical safety net services and/or those that make Louisville a more appealing place to live for all, including:

 Nutrition and food security – help increase the community’s supply of sustainable, nutritious food sources
 Shelter – focus on the homeless population, housing for today, and also stable housing for the future
 Personal safety– focus on people facing danger or harm on a regular basis (domestic abuse, violence, unsafe home environments)
 Health care services – meeting the health care needs of those who don’t have regular access (e.g. those without insurance or who are under-insured, helping people access/afford medication/treatment)
 Built and natural environment – focus on improving both our physical environments (e.g. improved lighting, enhancements to sidewalks to make them more accessible, etc.) and the natural environment (e.g. tree planting, beautification, support of parks)
 Arts and culture – focus on organizations enriching our community’s well-being through arts and culture
 Education and early childhood development – focus on helping people develop their cognitive, social, and linguistic skills

Special consideration will go to those applications that:
o Propose initiatives that require collaboration across two or more organizations, such as multiple nonprofit organizations, government organizations, academic institutions, etc.
o Propose initiatives with a strong focus on inclusion, diversity, equity, and belonging, breaking down barriers that keep all Louisville citizens from engaging the many services and opportunities our city has to offer. This includes working to make individuals in marginalized populations feel more included, connected and welcome in our community.

Organizations interested in applying for one of these grants will do so from Thursday, January 24, through Monday, February 11. The Humana Foundation expects to announce the recipients of the grants in April. Interested organizations may access the online application here. Once again in 2019, Humana employees in Louisville will have an opportunity to help the Humana Foundation decide where the grants will go, through an employee vote.

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