Members of Humana’s management team, as well as some of the company’s operational leaders, are in New York City for the company’s biennial Investor Day.
The event, which takes place at the New York Stock Exchange, will showcase the company’s strategic direction, operational and financial progress, as well as expectations for future performance through presentations given by many of the company’s leaders. Many of Humana’s largest institutional shareholders, as well as Wall Street analysts who cover the company, will attend.
The company last hosted a similar event in April 2017.
CEO Bruce Broussard kicked off the day with opening remarks and an overview of the company’s strategy. The meeting will be available via a video webcast on Humana’s Investor Relations page. Just sign in after clicking the webcast link after scrolling down to the Humana Investor Day entry in the Events section.
Dr. Roy Beveridge, Humana’s chief medical officer, writes in Managed Healthcare Executive that “value-based care is proving its worth to both physicians and patients alike through improved care, greater reimbursement levels, and lower cost—delivering on the promise of the right care at the right time at the right cost.”
He notes that physicians in value-based arrangements can expect lower healthcare costs, more shared savings, and a higher percent of the overall healthcare dollar compared to the national average.
Read the full article here, and learn more from Humana’s latest Value-Based Care Report here.
Maria Hughes, Humana Senior Vice President and Chief Inclusion & Diversity Officer, has been included on the Black Enterprise list of the 2019 Most Powerful Women in Corporate Diversity.
This prestigious list – featuring only 45 women – appears in the magazine’s First Quarter 2019 issue. Read more in this news release.
Earl “Butch” Graves, Jr., President and Chief Executive Officer of Black Enterprise, called the list an “exclusive roster of the highest-ranking, most influential African American female executives at some of the nation’s largest companies.”
He said it would be “an essential listing for our readers; one that identifies women who are vital to the management of major corporations, from marketing and talent development to procurement spending and financial performance.”
“We’re proud of Maria and her team and the way they cultivate our vibrant culture at Humana,” said Tim Huval, Chief Human Resources Officer. “Inclusion and Diversity drives innovation and thought leadership at our company, meaning everyone is encouraged to speak up and be heard. We reflect our communities, which allows us to connect with our members and provide the best care possible.”
Black Enterprise (BE) “is the premier business, investing, and wealth-building resource for African Americans. Since 1970, BE has provided essential business information and advice to professionals, corporate executives, entrepreneurs, and decision makers.”
Louisville is among cities harnessing the collective power of community-based organizations, local government, and nonprofits to become a more equitable place where everyone can thrive.
Two Metro Louisville government leaders driving these efforts were guest speakers for Humana’s celebration of the life and legacy of the Rev. Martin Luther King Jr. This year’s theme: Unity in Community.
Kellie Watson, Louisville’s first Chief Equity Officer, and the Rev. Dr. Vincent James Sr., the city’s first Chief of Community Building, discussed the state of our nation and the city of Louisville. The speakers also highlighted Humana’s partnership with Lean Into Louisville, a city-wide effort that will provide an unprecedented series of presentations, conversations, activities, and art exhibits to explore and confront the city’s legacy of discrimination and inequality.
Ms. Watson provides strategic, visionary planning and oversight to advance racial equity throughout Louisville Metro Government. She oversees the Departments of Human Resources and the Human Relations Commission.
Watson is leading the city on an “equity journey,” joining national partners and other cities to learn how government can make a difference. A top goal: Rooting out structural racism, institutional racism, and implicit bias. This requires raising awareness, investing in marginalized communities, and helping people navigate difficult terrain together.
She shared a startling fact about how black income continues to lag behind white income: “Black wealth is at $5.04 for every $100 that a white family has. That’s $5 for every $100. Those are the inequities that government helps perpetuate that we need to fix.”
“How does government break down the institutional barriers around racism?” she asked. “How does government break down those systems that continue to perpetuate the barriers that keep people from reaching their full potential? And as we all know, government has perpetuated a lot of those barriers throughout history.”
“Governments,” she observed, “must be intentional about fixing such things.”
Each Louisville Metro Government department now has a “racial equity liaison.” These high-ranking leaders have authority to represent issues effectively within their areas.
To evaluate proposed policy changes, Ms. Watson and her team use a “racial equity toolkit.” It provides questions to help define desired outcomes, highlight relevant data, and identify community stakeholders so they are represented.
There were 8,500 victims of hate crimes in the United States in 2017. Ms. Watson gave a powerful, personal account of Louisville’s efforts to reduce these crimes, noting that recently she and her family have been victims.
Rev. James also spoke about being called to serve, saying he was horrified and inspired to act after a triple homicide near his church. He arrived at the scene to find two young people whom he had mentored among the dead.
“I said I never wanted to see another young person die in our streets,” he said. “I asked what would happen to them if I don’t help. I volunteered for everything.”
James left his corporate career to become Chief of Community Building. He focuses on the city’s comprehensive public safety strategy, supervising departments including the Office for Safe & Healthy Neighborhoods, Public Health & Wellness, Youth Detention Services, the Louisville Zoo, and Parks & Recreation.
He serves as the Faith and Community Based Coordinator in the Office for Safe & Healthy Neighborhoods, which works to address the root causes of violence through community engagement and programs such as Pivot to Peace and mentorship.
James is also pastor of Elim Baptist Church in Louisville’s Parkland neighborhood, and he has been involved in multiple non-profit community-building initiatives.
He said the work that he, Watson, and Mayor Greg Fischer are doing is “helping us understand how we got here, that we didn’t just arrive at this point in time in our country, but it was through systems and government policies and individuals who wanted to keep things the way they were without allowing others to have full access to opportunities. Years and years of divesting from our communities have led to what we see.”
The goal, he said, is to bring equity to all communities.
“Why is it that if you lived in one zip code versus another, there is a 12-year lifespan gap?” he asked. “That’s injustice.”
“When you give people jobs and hope, and they have the opportunity to receive an education, it changes history. That’s the work that we’re in. We’re in the people-changing business.”
After a Q&A session with associates, Maria Hughes, Chief Inclusion and Diversity Officer, closed the session with a quote from Dr. King: “We must accept finite disappointment, but never lose infinite hope.”
In a series of LinkedIn Influencer blog posts, Humana President and CEO Bruce Broussard shares insights and ideas about the future of health care and discusses the importance of working together to improve the health-care system as well as our own health and well-being. His latest — Doing more with less: health care inspiration from the developing world — is reprinted below. To see all of his blog posts, click here.
I had the opportunity to attend the World Economic Forum in Davos, Switzerland. It’s always an amazing experience to learn about new ideas in health and other societal matters from around the world. As a strong believer in the importance of lifelong learning, Davos is a place where there is always something new to learn.
This year what struck me the most was how innovators in underdeveloped countries are overcoming economic challenges and lack of infrastructure to meaningfully advance health care delivery. Despite limited resources, these people are providing ingenious solutions to health care issues, some of which have actually put their countries further along than the U.S. in scaling digital health solutions.
Here’s a quick recap of three meetings I had with individuals who are advancing health care delivery through innovative approaches that leverage a wide variety of care access points, mobile technologies, and less-specialized clinicians. These solutions transcend economic and infrastructure challenges.
Integrated training and technology, distributed access points, and unconventional providers can be brought together to improve access to care. At the top of this blog, you’ll see a photo of Dr. Dixon Chibanda and me. Dr. Chibanda is the founder of The Friendship Bench and a psychiatrist from Zimbabwe, and he is one of just 12 psychiatrists practicing in Zimbabwe, a country of over 16 million. He’s an amazing individual whose Friendship Bench provides a relaxed and natural setting where people can speak comfortably about what’s bothering them.
Dr. Chibanda shared that he uses grandmothers as providers, using mobile apps to teach them to provide basic mental health services. He said grandmothers bring a level of empathy to the process that has been instrumental in getting people to open up about their problems. This successful program is not just in Zimbabwe; it’s been launched in the United Kingdom and New York City.
Mobile apps and transportation are changing health care in Venezuela. We’re all sadly familiar with the crisis in Venezuela. But despite the challenges they face, Venezuelans are innovating around access to care.
I sat down with Dr. Andres Gonzalez, Director of Venemergencia, which provides telehealth and a unique form of house calls to enhance care. For example, Venemergencia’s doctors and nurses, with their diagnostic equipment, use mopeds to see their patients. Combined with a mobile app, patients can schedule appointments, and doctors are able to access patients’ medical records to provide personalized care. It’s a great example of boldly delivering care locally without the constraints of brick-and-mortar clinics.
Telehealth is transforming care delivery in challenging rural markets. Sangita Reddy, Managing Director of Apollo Hospitals, is using technology to help people who live in rural parts of India and struggle to access care.
In 2018, she and her company facilitated 2.4 million telehealth visits in India and nine other countries in which Apollo operates. During my conversation with Sangita, she spoke to the benefits of telehealth as a means for specialists in metropolitan areas to connect with their patients living with complex diseases. Primary care physicians and nurses benefit as well, because the work advances their training.
As I reflected on these learnings, it reminded me of underdeveloped countries going directly to cellular telephone technology, skipping landline technology. I experienced this firsthand, as my father’s career began with AT&T, installing landline switches in those brown cement buildings located in every U.S. city. In the later stage of his career, he was installing cellular technology in underdeveloped countries that had no telecommunication, bypassing the less-agile and building-dependent landlines. Fast forward 20 years, and mobile has become the preferred technology.
Could this foreshadow the evolution of the traditional health care system, which is more institutional and expert-dependent, making it more difficult to access and more costly? The future system — with expanded access points through less-trained individuals aided by technology — will come, but it requires the current system to actively invest in the technology infrastructure, governments to change public policy, and companies to transition to new business models. I hope we will embrace the transition more quickly than we embraced the conversion from landlines to cellular service.
Access to care is a global issue, but solving it happens on a local level. A report from Oxfam found that “every day, 10,000 people die because they lack access to affordable healthcare.” Solving for this is a global imperative and especially hits home for those of us in the health care industry. It requires bold and innovative approaches that meet people where they are, ever mindful of the non-health challenges that impact their access to care.
I’d be interested in your thoughts. What assumptions about health care do we need to challenge? In your community, how are innovators helping to improve access to care?